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Customer And Account Replication Is Failing In OBPM (Doc ID 2643286.1)

Last updated on MARCH 03, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

Customer and Accounts created in Flexcube are not getting replicated to OBPM. There is following NullPointerException thrown by FCUBSCoreentitiesService.

ERROR
-----------------------
NullPointerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Customer In FCUBS
2. Check whether same has been created in OBPM
3. Check logs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer and accounts are not replicated in Payments

Cause

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In this Document
Symptoms
Cause
Solution


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