Manual Promote To Case Not Working Properly
(Doc ID 2644266.1)
Last updated on MARCH 05, 2020
Applies to:
Oracle Financial Services Behavior Detection Platform - Version 8.0 and laterInformation in this document applies to any platform.
Symptoms
When we try to manually Promote any KYC Risk_Assessment, getting 'Contact System Administrator' message and the case is not getting created though Case ID generated.
Cause
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In this Document
Symptoms |
Cause |
Solution |