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Manual Promote To Case Not Working Properly (Doc ID 2644266.1)

Last updated on MARCH 05, 2020

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When we try to manually Promote any KYC Risk_Assessment, getting 'Contact System Administrator' message and the case is not getting created though Case ID generated.

Cause

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In this Document
Symptoms
Cause
Solution


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