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Blank Page Is Displayed On Click Of 'Accept Terms And Conditions' Button In Mobile Application For First Time Login Of New User. (Doc ID 2644656.1)

Last updated on MARCH 03, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------

When a newly created user tries to login first time in mobile app , after click of  'Accept Terms And Conditions' Button  the app redirects user to a blank/empty page.

EXPECTED BEHAVIOR
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After accepting term & condition page after login, user should be redirected to dashboard page.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new user with access of mobile application channel mapped
2. Try to login with this newly created user.
3. During 1st time login, Terms & Conditions page is displayed.Click on accept & proceed.
4. Blank page is displayed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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