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Retail User is Getting 'There are no Entitlements Available For You To Perform This Transaction' on All Fund Transfer Transactions. (Doc ID 2645491.1)

Last updated on MARCH 12, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 5.4 to DB 5.4 [Release DB 5]
Information in this document applies to any platform.

Symptoms

When retail user tries to access funds transfer transactions then below error is encountered.


ERROR
-----------------------
There are no Entitlements Available For You To Perform This Transaction.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Retail/Individual User credentials.
2. Navigate to Online Payments ->Initiate any fund transfer->Fill all required details.
3. Initiate Fund Transfer.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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