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Dealer Track - Release File Picking Up Customer 2nd Address When Release Was Assigned To Dealer (Doc ID 2645784.1)

Last updated on MARCH 07, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Dealer Track Interface - Dealer Track Release file picking up Customers 2nd address when release was assigned to Producer. Causing release failure from Dealer track.

EXPECTED BEHAVIOR
-----------------------
System should include the address based on release entity

STEPS
-----------------------
1. Update primary customer address to have a 2nd address (example: add a unit # as a  2nd address) 

2. Update lien release entity to Producer

3. Then Payoff the loan

4. Wait for one day and generate the Lien release file.

5. Verify the data


BUSINESS IMPACT
-----------------------

Business not able to work with Dealer when the lien is released to producers

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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