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CASA Statement Balances Are Varying Based On The Date Search Criteria. (Doc ID 2646870.1)

Last updated on MARCH 11, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
----------------------------
CASA account statement is not showing correct balance for selected date criteria.


EXPECTED BEHAVIOR
--------------------------------
CASA account statement should show correct balance for selected date criteria.


STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Login to OBDX application.

2. Click on Accounts->current and savings

3. Select Date range option.

4. Enter date Range and click on "Apply Filter" button.



BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user cannot view correct balance on CASA account statement for selected date range criteria.

Changes

No changes in the environment, product, account or hardware triggers this problem. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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