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On F12 not all available valid customer images linked with the account are shown. (Doc ID 2648374.1)

Last updated on MARCH 13, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.1 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Only one of the joint account holder's signature is visible.

EXPECTED BEHAVIOR
-----------------------
Both the joint account holders' signatures should be visible.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the screen STDCUSAC.
2. Input the Joint account and query.
3. Go to the Customer Signature\Image View tab and view the signatures.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot validate future transactions without the signature in the system.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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