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Customer Details are not displayed in Flex Branch Screen for a particular CIF (Doc ID 2648452.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
On querying a customer details in Flex Branch, Empty screen is displayed

EXPECTED BEHAVIOR
-----------------------
It is expected that SYSTEM Displays the details of existing customer

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new CIF and authorize
2. Query the Customer details from FCC
3. Verify the details populated

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the customer details when required

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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