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Accounts closed with credit balance (Doc ID 2648461.1)

Last updated on MARCH 15, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.2 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
CASA account are closed but it has some balance present.


EXPECTED BEHAVIOR
-----------------------
Close CASA account should not have any balance.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are finding balance in close account which is not getting accounted for any GL.

Cause

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In this Document
Symptoms
Cause
Solution


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