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Customer Removal using function id MFDGROUP failed with MF-GRP-018 (Customer has active RD accounts, Can't Remove from the group). (Doc ID 2649352.1)

Last updated on MARCH 17, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

Customer removal issue in MFDGROUP
Not able removed client from group even no active loan against him -error (Active RD accounts, Can't removed).


ERROR
-----------------------
MF-GRP-018 (Customer has active RD accounts, Can't Remove from the group).



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access application go to MFDGROUP(MicroFinanace Group Details)
2. Query for the Group and Remove the Selected Customer ID from the Group.
3. Click on Save. Error is thrown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot remove the specific Customer ID from the group.

Cause

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In this Document
Symptoms
Cause
Solution
References


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