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PAID OFF Account In OCT Not Included In OCT Month Reporting - Credit Reporting (Doc ID 2649955.1)

Last updated on MARCH 20, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
PAID OFF account in OCT not included in OCT month Reporting - Credit Reporting

There are accounts which were missing in OCT,2019 Metro 2 file but present in Nov 2019 file . Credit agencies have observed and asked reason for missing accounts in Oct month file while same accounts are present in Nov month file.

 
EXPECTED BEHAVIOR
-----------------------
System should report the account in the current month.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Make an account PAID-OFF before the billing date
2. Verify system should report the account in the current month.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, System didn't report the accounts to credit reporting. Missing current month reporting

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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