My Oracle Support Banner

Payment Reversal Deletion Does Not Change Contract Status Value Back To A (Doc ID 2650205.1)

Last updated on MARCH 22, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.2 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Payment reversal deletion does not change contract status value back to A from V in cltb account event diary table.

EXPECTED BEHAVIOR
-----------------------
On payment reversal event deletion, system should change back the status back to A from V in cltb account event diary table.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute query contract that has ALIQ
2. Reverse the payment and save, in event diary table contract status for ALIQ become V and REVP triggered
3. Delete the reversal, in event diary REVP is deleted however contract status still V and is not changed back to A.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, system reflects wrong status.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.