ECM 807 Performance On Risk Score And KYC Customer Dashboard Tabs (Doc ID 2651384.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Facing performance issue in ECM application for KYC Cases tabs.

1. Log into OFSAA;
2. ECM > Case Search
3. Open KYC case
4. Open Risk Score tab and KYC Customer Dashboard tab

As the opening and loading of the Risk Score and KYC Customer Dashboard tabs is taking more than 6-7 secs.

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