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Master Customer Statement ODD -- CTD1 Balances And Transaction Records not getting updated during billing batch (Doc ID 2652608.1)

Last updated on MARCH 26, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

ODF name = MASTER_CUSTOMER_BUSINESS_STMT

1) Balances Records: ODD_ATRIBUTE6, ODD_ATRIBUTE7, ODD_ATRIBUTE8, ODD_ATRIBUTE9, ODD_ATRIBUTE10, ODD_ATRIBUTE11, ODD_ATRIBUTE12 should be populated with CTD1 fields instead of CTD fields. (just like ODD_ATTRIBUTE4 and ODD_ATTRIBUTE5)
2) Transaction Record: transaction Record not getting populated in Output_file_Details tables. Due to which data not populated in master_customer_business_statement file.
 

EXPECTED BEHAVIOR
-----------------------

System should be populate with CTD1 fields as expected in the MASTER_CUSTOMER_BUSINESS_STMT File generated through ODD.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Select a Line master account
  2. Post adjustment balances towards the balance types
  3. Run the billing for the account using SET-TPE --> BILLING/DUE DATES PROCESSING job
  4. Generate the output statement process by running SET-ODD2 --> MASTER CUSTOMER STATEMENT GENERATION job
  5. CTD1 Balances values 


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users send the statement to customers due inconsistent balances in the statement.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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