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Asset Billing Transaction - Not updating Outstanding Total Amount And Payoff Amount (Doc ID 2652645.1)

Last updated on MARCH 27, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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1) When Billing batch job runs, system posts FOTH% transactions on the Account using Asset billing Rate tables. System is not increasing the ACC_OUTSTANDING_TOTAL_AMT and ACC_PAYOFF_AMT during asset billing transaction posting.

2) However, when user post the same FOTH% transaction manually from Customer Service --> Maintenance Sub tab, system updates the value in both columns ACC_OUTSTANDING_TOTAL_AMT and ACC_PAYOFF_AMT.

EXPECTED BEHAVIOR
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System should update the Outstanding total amount and Payoff Amount as part of Asset billing transactions through billing batch job.

STEPS
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The issue can be reproduced at will with the following steps:

1.Posts the Asset billing transaction manually and verify the columns ACC_OUTSTANDING_TOTAL_AMT and ACC_PAYOFF_AMT.

2.Verify the Outstanding total amount and Payoff Amount values

3.Run the billing batch job and verify the account having asset

4.Verify the Outstanding total amount and Payoff Amount values

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, system not updating the values for outstanding total amount and Payoff Amount when billing batch job runs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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