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Transaction Status Is Getting Update To Processed From Recall Exception When Recall Resp Is Stuck In SC (Doc ID 2653143.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Original record status is getting updated to Processed

EXPECTED BEHAVIOR
-----------------------
Original record status should be either in "Inprogress" or "Recall Exception"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1)Process pacs.008 and txn should be processed
2)Process camt.056 for the same record
3)Provide Positive response for the recall recieved from the screen PADITRCL, in step2
4)Validate the queue action details for the Recall Response details from PADIRCLV,Inbound recall details view screen
5)Recieved Interim response from the GSMOS system for Recall Response
6)validate the status of the orignal record


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see incorrect status for original. transaction

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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