My Oracle Support Banner

On Credit Card Payment Confirm Screen, Values not Retained on Click of Back Button (Doc ID 2653280.1)

Last updated on APRIL 01, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
While attempting to click back button on confirmation screen of credit card payment, payment details are not retained in the previous screen.

EXPECTED BEHAVIOR
-----------------------
Payment details selected should be retained, when back button on payment confirmation screen is pressed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as retail user to the application.
2. Initiate credit card payment
3. Enter the payment details and click on pay
4. In the confirmation screen opened, click on the back button
5. Already entered payment details should be retained on the screen.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.