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Template Discrepancy With Remarks Columns On Template Reject & View Change Log (Doc ID 2653726.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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Template_Discrepency with Remarks columns on Template Reject & View Change Log

On Template Reject screen, only single field for Remarks column is showing, but as per FSD there should be separate remarks columns for Authorizer and Verifier

Actual: Discrepancy with Remarks columns on Template Reject screen
In View Change Log, Authorizer comments are being removed post Verifier comments.


EXPECTED BEHAVIOR
-----------------------
Separate fields for verifier and Authorizer remarks should be present
In View Change Log, Both Authorizer and Verifier Comments should be visible.


STEPS
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The issue can be reproduced at will with the following steps:

1. Log in
2. Go to PBDOTTML screen and create a template
3. Authorize the same template with a diff id
4. Verify the template with third id
5. Go to PQSTMPLQ screen and open same template
6. Select it and click on REJECT
7. On template reject page observe Remarks field


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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