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System Encountered Error Occurred for Credit Card Billed Transaction Statement (Doc ID 2653832.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to generate credit card statement for billed transaction
the following error occurs.

ERROR
-----------------------
System cannot process the request,please try again later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as retail user.
2. Click on Toggle menu and go to Credit Crards > View Statement
3. Select account and proceed.
4. For View Options select "Billed Transactions" option.
5. System encountered error appears on screen.


Cause

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In this Document
Symptoms
Cause
Solution
References


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