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Error "Validation Failed" When Trying to Create a Retail User from a Bank Admin User (Doc ID 2654322.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

On : 18.1.0.0.0 version, Production Support

When attempting to create a new Retail User from Admin Module in OBDX,
the following error occurs.

ERROR
-----------------------
Validation Failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX Application as an Admin User
2. Try creating a Retail user through User Management
3. Error "Validation Failed" is seen on confirm screen.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Admin users cannot create this specific Retail User.

Changes

 No changes to Product / Hardware or Account causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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