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During SKIP PAYMENTS schedule system is processing ACH with contact payment amount (Doc ID 2655056.1)

Last updated on APRIL 03, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Accounts setup with SKIP PAYMENTS and customer will start their payments after the skip period.During this skip months schedule, system posted Recurring ACH with contract payment amount where the DUE amount is $0.which is not the expected functionality

ERROR
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System should not process ACH with contract payment amount when the due amount is 0 for skip periods.

STEPS
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The issue can be reproduced at will with the following steps:

   1.  Create an account with skip periods
   2.  Process billing and ACH for the skip periods
   3.  Verify the ACH file.

BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, system should not process ACH for skip periods with contract payment amount.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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