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Unable To Download Transaction Receipt on Funds Transfer History Screen (Doc ID 2655646.1)

Last updated on APRIL 08, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting to download transaction receipt in PDF the following error occurs.

 [OBDXCBZUOBPMS1] [ERROR] [] [com.ofss.digx.appx.writer.DownloadFileWriter] [tid: [ACTIVE].ExecuteThread: '37' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: 2145416] [ecid: 0001K9v5vgsBl3YFLrePOA0001tn0000hT,0:1]
 [APP: obdx.app.rest.idm] [partition-name: DOMAIN] [tenant-name: GLOBAL] [< 145-5783-2956-8585-6055 >] Cannot publish the content for media type application/pdf and data of the type com.ofss.digx.app.payment.dto.transfer.InternalTransferReadResponse[[
com.ofss.digx.infra.exceptions.Exception: PDF generation failed.

ERROR
-----------------------
Transaction receipt should be download successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX.
2. Navigate to Funds Transfer History Transaction
3. View and transaction details and download.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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