My Oracle Support Banner

Unable to liquidate the bill - CS-UDF-0051 (Doc ID 2655869.1)

Last updated on APRIL 05, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-SET

When attempting to do the bill contract liquidation
the following error occurs.

ERROR
-----------------------
CS-UDF-0051 - Unhandled exception while copying user defined fields


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Need to select a bill contract to be liquidated
2. Ensure bill contract user defined event triggered previously was deleted before authorization.
3. Ensure that there is a mismatch in the user defined field table
4. Try to liquidate the bill contract.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,
1. User will not be able to liquidate the bill and settle the customer account.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.