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Cannot Transfer Money with Exceptions "Caused by: java.lang.ClassNotFoundException: com.ofss.obpm143.pmts.ws.accountfetchservice.AccountFetchService" (Doc ID 2656742.1)

Last updated on JULY 26, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------------
User Cannot Transfer Money

ERROR: System cannot process the request currently. Please try later.


EXPECTED BEHAVIOR
------------------------
User Should able to Transfer Money Successfully with generated External Reference number after hitting the CBS.

STEPS
-------
The issue can be reproduced at will with the following steps:


1. Login to OBDX (Retail) login > Payments > Payments and Transfers > Transfer Money > Existing Payee/My Accounts

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Transfer Money

Changes

 There are no changes in the environment, product or hardware that will trigger problem

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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