My Oracle Support Banner

Logo in PDF Download Missing Across OBDX Application (Doc ID 2658076.1)

Last updated on APRIL 14, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Logo is missing in PDF download across the the application.

EXPECTED BEHAVIOR
-----------------------
Logo should be present in all type of PDF download in application

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with any type of user.
2. Go to payments or any type of downloads.
3. Download the pdf.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users will would not be able to see logo in downloaded PDF.

Changes

Property bankLogoURL with Image logo URL need to be maintained  in below configuration files :


config\resources\nls\Common.properties
config\resources\nls\eReceipt.properties
config\resources\nls\Payment.properties
config\resources\nls\Reports.properties

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.