My Oracle Support Banner

"System Can't process the request" While Generating Adhoc Statement Report Hence Not Redirecting To Success Page (Doc ID 2658496.1)

Last updated on APRIL 13, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
While report generation with 2FA page is not redirecting to success page and again asking for authentication.

EXPECTED BEHAVIOR
-----------------------
With 2 FA authentication report should generate and redirected to success page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Log-in to corporate user
2.Navigate Toggle menu > Reports > Report generation
3.Select the details
4.Generate report

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.