System Is Not Displaying The Credit Account Number And Account With Institution Field Of Incoming F (Doc ID 2659562.1)

Last updated on APRIL 16, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
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In FTDTRONL Screen, system is unable to fetch the credit account number in MAIN tab and account with institution number in PARTIES DETAILS field.
Where as, these credit account number and AWI number is not present in the message MT103.

EXPECTED BEHAVIOR
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System should display the credit account number and Account with institution number or 57A field in FTDTRONL screen, when it is present in message

STEPS
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The issue can be reproduced at will with the following steps:
1)Check the incoming MT 103 message for Field 57A as valid Bic code
2)Run EMS job
3)Record will be available in MSTB_DLY_MSG_IN table with process status ='U'
4)The process status will be 'P' MSTB_DLY_MSG_IN table
5)Navigate to FTDTRONL screen and enter the contract reference number
6)Check for credit account number and Account with institution field

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users unable share the credit account details as message doesn't have proper details

Changes

Cause

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