My Oracle Support Banner

No Widget/transaction Available In OBDX, To See Status Of Payment Transactions Submitted To Core Banking System (Doc ID 2660138.1)

Last updated on APRIL 23, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
No widget/transaction to see payment inquiry in OBDX

Customers should be able to view their transaction activities, however currently we are not seeing any option for it.


EXPECTED BEHAVIOR
-----------------------
Customers should be able to view their transaction activities


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as Retail User
2. Initiate and confirm a payment transaction
3. No screen to see the transaction history

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.