Unhandled Exception While Defaulting Existing Customer Details From ORDCLAPP
(Doc ID 2662184.1)
Last updated on OCTOBER 21, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.3.0.0.0 version, Production Support-SETUnhandled Exception while defaulting existing customer details from ORDCLAPP
Unhandled Exception while defaulting existing customer details from ORDCLAPP.
No
ERROR
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Unhandled Exception ST-OTHR-001
STEPS
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The issue can be reproduced at will with the following steps:
1. Try to default existing customer details from ORDCLAPP.
2. System throws error
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Error occurs for those customers whose Director details are maintained in STDCIF.If the director details are blank in STDCIF,default is working fine (defaulting all the details maintained at cif level).
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |