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Unhandled Exception While Defaulting Existing Customer Details From ORDCLAPP (Doc ID 2662184.1)

Last updated on APRIL 22, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support-SET

Unhandled Exception while defaulting existing customer details from ORDCLAPP


Unhandled Exception while defaulting existing customer details from ORDCLAPP.

No



ERROR
-----------------------
Unhandled Exception ST-OTHR-001




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to default existing customer details from ORDCLAPP.
2. System throws error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Error occurs for those customers whose Director details are maintained in STDCIF.If the director details are blank in STDCIF,default is working fine (defaulting all the details maintained at cif level).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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