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PROBLEM:Customer Account Incorrect Balance :ACY_UNAUTH_CR With Amounts (Doc ID 2663449.1)

Last updated on MAY 03, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Customer Account is having balance under ACY_UNAUTH_CR

EXPECTED BEHAVIOR
-----------------------
There shouldn't be any balance in ACY_UNAUTH_CR, after all the entries of the CASA account is already authrized.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book one transaction with the reported CASA account.
2. Save and authorize the record.
3. Validate ACY_UNAUTH_CR & ACY_UNAUTH_DR of the CASA account.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, system not releasing ACY_UNAUTH_CR & ACY_UNAUTH_DR, even after all the entries authorized.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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