My Oracle Support Banner

Application Throwing 'There was an internal error while processing your request. Please try again later' Error on View Export LC & Bills Screen. (Doc ID 2663553.1)

Last updated on MAY 04, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

When attempting to perform  View Export LC and View Export Bills transactions, below error is thrown:

"There was an internal error while processing your request. Please try again later."


ERROR
-----------------------
On Screen Error :There was an internal error while processing your request. Please try again later.

Logs Stack Trace :

INFO [stdout] (default task-22) ListBasedAuthorizationEngine.doModuleCheck() AuthList:::::::::::::::::::::[CAM]

ERROR [stderr] (default task-22) java.lang.ClassCastException: java.math.BigDecimal cannot be cast to java.lang.String

ERROR [stderr] (default task-22) at com.iflex.fcat.xjava.jdbc.JDBCResultSet.getString(JDBCResultSet.java:637)

ERROR [stderr] (default task-22) at com.iflex.fcat.services.fcc.hostinterface.FCUBSLCDetailAdapter.processRequest(FCUBSLCDetailAdapter.java:357)

ERROR [stderr] (default task-22) at com.iflex.fcat.services.hostinterface.HostAdapterManager.processRequest(HostAdapterManager.java:336)

ERROR [stderr] (default task-22) at com.iflex.fcat.services.apps.endpoints.ViewLCBGService.getDetailofLC(ViewLCBGService.java:278)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login with Corporate User.

2. Navigate to Trade Finance.

3. Click on View Export LC OR View Export Bills.

4. Observe the error for both the transactions performed in step 3.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.