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Alternate Login Preferences Removed On Canceling Fingerprint Prompt (Doc ID 2663717.1)

Last updated on APRIL 28, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When alternate login was already set up and we try to login with fingerprint and we click cancel on prompt then it gives error authentication login failed and previous login preferences are also removed.

EXPECTED BEHAVIOR
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When alternate login was already set up and we try to login with fingerprint and we click cancel on prompt then it gives proper message with out removing previous fingerprint login preferences.

STEPS
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The issue can be reproduced at will with the following steps:
1. Set up Alternate login with fingerprint in Application.
2. Then logout application.
3. Click on Login with Fingerprint option.
4. When the fingerprint prompt appears on screen, click on Cancel button on the prompt.

Cause

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In this Document
Symptoms
Cause
Solution
References


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