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Incoming MT103 failed at STP with error CV-GENIS014 (Doc ID 2664194.1)

Last updated on APRIL 30, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Production Support-SET

When attempting to liquidate a contract that is on hold, the following error occurs.

ERROR
-----------------------
CV-GENIS014 : Account validation failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fire an incoming MT103 message.
2. Check the contract status.

3. Change the credit account.
4. Try to liquidate the contract.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot liquidate the contract.

Changes

 Credit account for the created(and on hold) contract was changed before liquidation.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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