Incoming MT103 failed at STP with error CV-GENIS014
(Doc ID 2664194.1)
Last updated on JUNE 21, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.3 version, Production Support-SET
When attempting to liquidate a contract that is on hold, the following error occurs.
ERROR
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CV-GENIS014 : Account validation failed
STEPS
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The issue can be reproduced at will with the following steps:
1. Fire an incoming MT103 message.
2. Check the contract status.
3. Change the credit account.
4. Try to liquidate the contract.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot liquidate the contract.
Changes
Credit account for the created(and on hold) contract was changed before liquidation.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |