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system fails while create correspondence using elements "SNDRY" for secondary applicant with relation typ 2ndry (Doc ID 2664308.1)

Last updated on APRIL 30, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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User cannot create correspondence documents using elements "SNDRY" for secondary applicant.

For example: Element is SNDRY_APA_ADDRESS1 but the Relation type value is '2NDRY_APA_ADDRESS1'. 2NDRY is the relation type, but elements start with SNDRY. 

EXPECTED BEHAVIOR
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The process should allow create correspondence using elements starting with "SNDRY" for secondary applicant

STEPS
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The issue can be reproduced at will with the following steps:

1. Create a new correspondence document using elements starting with "SNDRY" for secondary applicant

2. Go to Customer service --> correspondence tab.

3. Select the correspondence from the list and click on generate button

4. Verify system should have generated the values for the elements without any error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create correspondence for secondary applicant.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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