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View Statement Does Not Show the Transactions Done Before Branch Migration (Doc ID 2664580.1)

Last updated on MAY 04, 2020

Applies to:

Oracle Banking Digital Experience - Version 17.2.0.0.0 to 17.2.0.0.0
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-------------------------
For Accounts whose Branch has been Migrated, OBDX Transaction Statements does not show all the transactions as per the entries of FCC_VW_TXNACCOUNTACTIVITY view of Entity schema.

EXPECTED BEHAVIOR
---------------------------
OBDX Statements should be in sync with the entries of FCC_VW_TXNACCOUNTACTIVITY view for the search criteria provided

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX Application as a Retail / Corporate User
2. Navigate to Accounts --> Current and Savings --> Overview --> Transactions
3. Check the Transactions (for any account whose branch has been migrated).
4. The statements do not match with the entries of FCC_VW_TXNACCOUNTACTIVITY view of B1A1 schema

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the correct details of Transactions made.

Changes

A change of Branch of any particular customer account causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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