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Loan Calculator Throws An Error "System cannot process the request currently. Please try later." For Amount Equal To 99999999999999 (Doc ID 2664605.1)

Last updated on MAY 04, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Loan calculator throws an error when principal amount property is set to 99999999999999.

ERROR
-----------------------
System cannot process the request currently. Please try later.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Modify the following properties in digx_fw_config_all_b table.
  LOANCALCULATOR_PRINCIPALAMOUNT_MAXIMUM_VALUE =99999999999999
2. Login to OBDX with Retail User
3. Go to Dashboard > My Accounts > Loans and Finances > Installment Calculator
3. Enter Amount, Interest Rate and term
4. Click on "Calculate" button
5. Go to Dashboard > My Accounts > Loans and Finances > Eligibility Calculator
6. Enter Required details and click on "Calculate" button.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view loan eligibility and installment amount using loan calculator.

Changes

No changes in the environment, product, account or hardware triggers this problem. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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