My Oracle Support Banner

"System Cannot Process the Request" On Sort Code Search Of Domestic Payment (Doc ID 2665076.1)

Last updated on MAY 04, 2020

Applies to:

Oracle Banking Digital Experience - Version to [Release 19]
Information in this document applies to any platform.


Inquiring the Sort Code under Domestic Payment system throws "System cannot process your request currently" ,This behaviour is only seen in case the Sort Code searched does not exist or is not maintained.



Error: "System cannot process your request currently".



The issue can be reproduced at will with the following steps:

1. Login into OBDX.

2. Navigate to domestic transfer

3. Search sort code which does not exist.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.