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No Response is Received when Corporate User Tries to Register the Soft Token Application through OBDX Application (Doc ID 2665125.1)

Last updated on MAY 05, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
It is observed that the Corporate User is not able to register the Soft Token through OBDX (OracleBanking Digital Experience) Application. 

EXPECTED BEHAVIOR
-----------------------
The Corporate User should be able to register the Soft Token through OBDX Application.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the Application through iOS Mobile App.
2. Pick any random corporate user for self token app registration
3. Add the Username and Password.
3. Click on Register Button.

Cause

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In this Document
Symptoms
Cause
Solution
References


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