User getting No Response while logging through Soft Token iOS Application When the User id is in " LOCKED " Status
(Doc ID 2665129.1)
Last updated on MAY 05, 2020
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When a user-id is locked and if user is attempted in IOS using the same credential then user not getting any response.
EXPECTED BEHAVIOR
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When a user-id is locked and if user is attempted in IOS using the same credential then user getting proper response.
STEPS
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The issue can be reproduced at will with the following steps:
1. Install Soft Token application in ios device.
2. Locked user try to login in application.
3. Enter username and password.
4. Click on login button.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |