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Payment Refusal Advice generated from an Islamic BC Contract not having Discrepancy details (Doc ID 2666324.1)

Last updated on MAY 11, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Discrepancy description is not populated in payment refusal advice generated by an Islamic Bill contract

EXPECTED BEHAVIOR
-----------------------
Bank expects discrepancy description fields to be populated in payment refusal advice

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Verify if advice format maintained for payment refusal advice has discrepancy description tag
2. Book a Shipping guarantee contract with discrepancy details filled
3. Perform payment and payment refusal
4. Verify if payment refusal advice generated has discrepancy description printed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view discrepancy details on the payment refusal advice

Cause

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In this Document
Symptoms
Cause
Solution
References


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