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Cross Border Customer Address Lines (Doc ID 2666700.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
On cif level (STDCIF) customer address/address for correspondence is filled with the appropriate details in all the four rows.
During Outgoing transaction input user is facing the below problem :
At the moment that user is inputting a contract (After Enrich button is pressed) all the address details on cif level are filled as follows:

Name of the customer on cif level is inserted at BIC / Name and Address 1 on contract level.

Address line 2 on cif level is inserted at Address line 3 on contract level.

Address line 3 & 4 on cif level is inserted at Address line 4 on contract level. (Address details for 3 & 4 on cif level are merged together at address line 4 on contract level)


EXPECTED BEHAVIOR
-----------------------
Customer maintenance screen address should match to the cross border payment transaction input screen after enriching stage.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch STDCIF screen
2. Click on corporate tab.
3. Under the corporate tab, in address for correspondence screen fill all the address details.
4.Click on enrich button.
5.Launch PXDOTONL screen.
6.Under the main tab, verify all the address

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not getting appropriate places of the addresses .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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