In Retail bill, The System Accept To Fire Protest And Return Events More Than One Time
(Doc ID 2668628.1)
Last updated on MAY 10, 2020
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.2 version, Production Support-SET
ACTUAL BEHAVIOR
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System fire RETN & PROT event for contract more than 1 time
EXPECTED BEHAVIOR
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RETN event should be only once for a RB contract
STEPS
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The issue can be reproduced at will with the following steps:
1.Create outward contract/ inward (save -authorize)
2.Dishonor the contract from RBDDPROL (save -authorize)
3.Protest the contract from RBDDPROL (save -authorize)
4.Return the contract from RBDDPROL (save -authorize)
5.From screen RBDDPROL press new and type contract ref then Remove the return date and save the contract from RBDDPROL (save -authorize) ,the system fire protest again
6.From screen RBDDPROL press new and type contract ref then Add the return date and save the contract from RBDDPROL (save -authorize) ,the system fire return again
Repeat(step 5,6 in infinite loop )
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, RB contract getting return which is already Returned.
Cause
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In this Document
Symptoms |
Cause |
Solution |