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KYC Daily Batch failing at task 34 (Doc ID 2669310.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Goal

After launching the KYC - Daily Batch for the first time in the production environment, task 34 is failing. However same is working fine in other UAT environments.

 

ficdb nohup.out Error log trace:
ClsULogFileStream::createDirectory, Warning, Directory was not created because dirname is the name of an existing file, directory, or device/u01/app/oracle/product/ofsaa/ficdb/log/t2t/
Desc : File exists
DATEServer::Main, Directory to be created->/u01/app/oracle/product/ofsaa/ficdb/log/date
DATEServer::main , Log file path -> /u01/app/oracle/product/ofsaa/ficdb/log/date/DT_FCCMINFO_1505395688374_20200506_1_Task33.log
Entering the main method
Process of execution of Shell Script started
About to pool into the datbase to extract the WatchList related Parameters
Inside WatchListServiceExec.registerRequest
Inside KYCWLDBUtil:::
Inside setParameters::::
Inside resolveEntity :::
Done Resolving entity
About to connect to KYC Atomic schema
java.lang.ClassNotFoundException: oracle.jdbc.driver.OracleDriver
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at com.iflex.reveleus.kyc.WLService.KYCWLDBUtil.connect(KYCWLDBUtil.java:87)
at com.iflex.reveleus.kyc.WLService.KYCWLDBUtil.<init>(KYCWLDBUtil.java:72)
at com.iflex.reveleus.kyc.WLService.WatchListServiceExec.registerRequesttoDB(WatchListServiceExec.java:167)
at com.iflex.reveleus.kyc.WLService.WatchListServiceExec.process(WatchListServiceExec.java:38)
at com.iflex.reveleus.kyc.WLService.WatchListServiceExec.main(WatchListServiceExec.java:267)
Unable to Execute the query on Database because the connection could not be created
Unable to create a Database Conn.
com.iflex.reveleus.kyc.WLService.KYCWLInvokeException
at com.iflex.reveleus.kyc.WLService.WatchListServiceExec.registerRequesttoDB(WatchListServiceExec.java:247)
at com.iflex.reveleus.kyc.WLService.WatchListServiceExec.process(WatchListServiceExec.java:38)
at com.iflex.reveleus.kyc.WLService.WatchListServiceExec.main(WatchListServiceExec.java:267)
DATEServer::Main, Directory to be created->/u01/app/oracle/product/ofsaa/ficdb/log/date
DATEServer::main , Log file path -> /u01/app/oracle/product/ofsaa/ficdb/log/date/DT_FCCMINFO_1505395688374_20200506_1_Task34.log

Solution

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In this Document
Goal
Solution


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