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New Deposit/TD-Open Screen is Partially Blank For Third Party Host (Doc ID 2669510.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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For OBDx integrated with Third Party Host, when corporate user tries to create new deposit, the initiation screen is only partially rendered and hence user cannot proceed.

EXPECTED BEHAVIOR
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"New Deposit" screen should be rendered properly so that user can proceed with new deposit creation.

STEPS
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The issue can be reproduced at will with the following steps:
1. As a corporate user, navigate to Accounts > Term Deposits > New Deposit
2. Observe that the screen with all component flashes for a fraction of second and then reduced to only one component - Primary Account Holder
3. Rest of the components never loads, hence user is unable to proceed.


Cause

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In this Document
Symptoms
Cause
Solution
References


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