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RTGS Transaction Entries Mismatch (Doc ID 2669741.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
System allowing to reverse transaction which is in Rejected status . I.e accounting entry posting failed in flexcube.
EXPECTED BEHAVIOR
-----------------------
System should not allow user to reverse any rejected transaction. Also system shall first check if the original transaction entries successfully posted or not.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Initiate a transaction from PXDOTONL screen in OBPM using an account which in dormant status.
2. Save and authorize the transaction.
3. The transaction will be submitted successfully and the accounting entries will be in rejected status.
4. Now reverse the transaction from PXDOVIEW.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Accounting entries mismatch happens at the account level.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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