On screen 'Biller Details' Biller Category Field Contains No Data of Mapped Billers
(Doc ID 2670154.1)
Last updated on JULY 11, 2022
Applies to:
Oracle Banking Digital Experience - Version 18.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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In the 'biller details' screen, the category dropdown does not display the options of the billers.
EXPECTED BEHAVIOR
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For the 'biller details ' screen, there should be an option to select from the dropdown to know the bill details for already mapped bills.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login into the application and navigate to Biller Category Maintenance.
2. Enter the biller category and search for the bills (bills created are displayed).
3. Navigate to biller details screen - in the category dropdown, there are no bills displayed.
Changes
There are no changes in the environment, product, account, and hardware that trigger the problem.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |