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Unable to Create Customer Account having many Lines [STDCUSAC] (Doc ID 2671323.1)

Last updated on MAY 22, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.1 version, Production Support-SET

When attempting to create the Account system failed with the following error occurs.

ERROR
-----------------------

LM-TEN01
ORA-06502: PL/SQL: numeric or value error: character string buffer too small and trace: ORA-06512: at "XXXX.STPKS_STDCUSAC_UTILS_0", line 3692

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Create the current and saving Account under the highlighted Customer id which is having more number of line id linked

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create any new customer account under that Customer ID

Cause

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In this Document
Symptoms
Cause
Solution


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