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Multiple Bill Pay Status Screen Does Not Show Any Record Status On Mobile (Doc ID 2671675.1)

Last updated on MAY 20, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When User initiates the multiple bill payment transaction from mobile and clicks on show status screen on confirmation page, the status screen does not show any details and screen gets hanged and does not go back to Dashboard.

EXPECTED BEHAVIOR
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The status screen should show the correct status and the screen should not get hanged.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into OBDX application.
2. Click on Payment menu.
3. Then click on Payments and Transfers submenu.
4. Then click on Multiple Bill Payments.
5. Submit multiple bill payments.
6. Confirm Bill payments.
7. Then Click on status on Confirmation Page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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