My Oracle Support Banner

FCUBSSCVService, QuerySCVCustSumm Operation Retrieves Incorrect OUTAMT Under IS-CLDETAILS. (Doc ID 2671995.1)

Last updated on MAY 26, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.2 and later
Information in this document applies to any platform.


The gateway operation for “FCUBSSCVService, QuerySCVCustSumm” is retrieving incorrect Outstanding Amount (OUTAMT) under Islamic Accounts (IS-CLDETAILS).
Whereas similar query in FLEXCUBE front end “360 Degree Retail Customer View (STDRETVW)” screen “Balance Sheet Asset And Liabilities – Islamic Accounts" is retrieving the correct amount.

The Outstanding balance (of Islamic financial deals) should be the same in QuerySCVCustSumm gateway operation and in the 360 Degree Retail Customer View (STDRETVW).

The issue can be reproduced at will with the following steps:
1. Launch 360 Degree Retail Customer View (STDRETVW).
2. Query for the given Customer.
3. Verify the amount value under “Balance Sheet Asset And Liabilities – Islamic Accounts".
4. Process the gateway request operation for “FCUBSSCVService, QuerySCVCustSumm”.
5. Verify the Outstanding Amount (OUTAMT) under Islamic Accounts (IS-CLDETAILS) in the response.
6. Verify whether the outstanding amount is the same in both the results.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.