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FCUBSSCVService, QuerySCVCustSumm Operation Retrieves Incorrect OUTAMT Under IS-CLDETAILS. (Doc ID 2671995.1)

Last updated on MAY 26, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The gateway operation for “FCUBSSCVService, QuerySCVCustSumm” is retrieving incorrect Outstanding Amount (OUTAMT) under Islamic Accounts (IS-CLDETAILS).
Whereas similar query in FLEXCUBE front end “360 Degree Retail Customer View (STDRETVW)” screen “Balance Sheet Asset And Liabilities – Islamic Accounts" is retrieving the correct amount.

EXPECTED BEHAVIOR
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The Outstanding balance (of Islamic financial deals) should be the same in QuerySCVCustSumm gateway operation and in the 360 Degree Retail Customer View (STDRETVW).

STEPS
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The issue can be reproduced at will with the following steps:
1. Launch 360 Degree Retail Customer View (STDRETVW).
2. Query for the given Customer.
3. Verify the amount value under “Balance Sheet Asset And Liabilities – Islamic Accounts".
4. Process the gateway request operation for “FCUBSSCVService, QuerySCVCustSumm”.
5. Verify the Outstanding Amount (OUTAMT) under Islamic Accounts (IS-CLDETAILS) in the response.
6. Verify whether the outstanding amount is the same in both the results.


Cause

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In this Document
Symptoms
Cause
Solution
References


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