My Oracle Support Banner

Credit Lines Mapped To Loan And Casa Accounts Are Not Shown In Credit Line Widget (Doc ID 2672237.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 18.1.0.0.0 version, 

ACTUAL BEHAVIOR
---------------
Credit Lines Mapped To Loan And Casa Accounts Are Not Shown In Credit Line Widget 


EXPECTED BEHAVIOR
-----------------------
All Credit Lines mapped to All types of accounts should be available in Widget
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with corporate user having the Trade Finance contracts and having credit lines linked to CASA and loan accounts.
2. Click on View Details on Credit Line Graph widget on dashboard Credit Line Summary screen will be displayed.
3. Click on the credit line the view will switch to Credit Line Transaction Details screen with no data in grid for the Credit Lines linked to CASA and Loan accounts.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.